November 5, 2021 Hello from your friends at TYTUS Grills! In our most recent customer bulletin (posted on September 30, 2021), we wrote about grease flair-ups and referenced a small number of reported incidents describing grease fires within the grease trays of our grills. After careful review, we determined that these incidents were most likely caused by a buildup of an excessive amount of grease and debris in our grease trays. While we believe these incidents likely involved use and operation outside of the recommended use guidelines provided in our user manuals, we take these reports very seriously and have been working to develop an enhanced grease tray that will help to reduce the possibility of these occurrences. This bulletin is to inform you, our valued customer, that...
November 05, 2021
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